Terms & Conditions of Service

Last Updated: 25/04/2025

Welcome to Visum. These Terms and Conditions ("Terms") govern your access to and use of the Visum website (the "Site") and the international TV streaming services (the "Services") provided via the Site. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Company Information
Visum ("we", "us", or "our") provides access to international television streaming services. Visum acts solely as a reseller of TV and video streaming content and does not own or produce the content available through its platform. All content is supplied by third-party content providers ("Content Providers").

2. Eligibility
To use our Services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. By using our Services, you represent and warrant that you meet these requirements.

3. Service Description
Visum provides access to a variety of live international TV channels and video-on-demand (VOD) content, delivered digitally via IPTV, web applications, or mobile platforms. Content availability is subject to change without prior notice. All channel references are for content categorisation only. Visum does not claim ownership of any third-party trademarks.
Please be aware: Visum is acting as a reseller and is not responsible for the creation, production, or broadcasting of the original content.

4. Account Registration
- You may need to create an account to access certain features of our Service. You agree to:
- Provide accurate, complete, and current information;
- Maintain the confidentiality of your account credentials;
- Accept responsibility for all activities under your account.

5. Purchases and Payments
All prices are displayed in your local currency unless otherwise stated. By purchasing any subscription or service through our Site, you agree to:
- Pay all applicable fees;
- Authorise Visum or its third-party payment processors to charge your payment method;
- Acknowledge that payment information is securely handled by third-party providers.

6. Refund Policy
All purchases are final and non-refundable, except as required by applicable law. Refunds will not be issued for interruptions in service, changes in channel availability, or dissatisfaction with third-party content.

7. Use of the Service
You agree not to:
- Reproduce, distribute, modify, or publicly display any content without prior permission;
- Circumvent any content protection measures;
- Use the Services for commercial purposes without authorisation;
- Disrupt, interfere with, or harm the operation of the Site or Services.
Violation of these Terms may result in suspension or termination of your account.

8. Content Ownership and Licensing
All content accessed through Visum remains the property of the respective Content Providers. Visum does not claim ownership over any of the content and operates solely as a licensed reseller.
Content rights, availability, and broadcast schedules are subject to change at the discretion of the Content Providers.

9. Third-Party Services
The Services may include content, applications, or links to third-party websites or services. Visum is not responsible for any third-party materials, content accuracy, or their data practices.

10. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Visum disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Services will be uninterrupted, error-free, or free of viruses.

11. Limitation of Liability
To the fullest extent permitted by law, Visum shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or other intangible losses, resulting from:
- Your use or inability to use the Service;
- Unauthorised access to or use of our servers;
- Content supplied by third parties.

12. Indemnification
You agree to indemnify and hold harmless Visum, its directors, officers, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Governing Law and Jurisdiction
These Terms are governed by and construed under the laws of England and Wales. You agree that any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts located in England.

14. Modifications
We reserve the right to modify or update these Terms at any time. We will notify you of significant changes via the Site or through direct communication. Your continued use of the Services after such updates constitutes acceptance of the new Terms.

15. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Visum Support
Email: support@visum.tv
Phone: +44 7907 992403